SHIPPING & FAQ
Standard Shipping:
Order now, then we will ship your Kotatsu Futon by sea / by train
Arrives at US / Canada about 35-50 Working Days(After shipment)
Arrives at the UK about 40-55 Working Days (After shipment)
Arrives at Europe about 60-70 Working Days (After shipment)
Air Shipping:
Order now, then we will ship your Kotatsu Futon by air
Arrives at the US about 7-15 Working Days (After shipment)
Arrives at Europe, Canada about 15-20 Working Days (After shipment)
Arrives at Asian countries about 7-15 Working Days (After shipment)
* We will update the delivery time in real-time according to the feedback of the logistics company.
Q: What is the shipping date?
We will ship out the Kotatsu Futon within two working days. (We will update the Kotatsu Futon’s tracking number several days later.)
Q: May I modify my order after placing the Kotatsu Futon?
Yep! Please get in touch with us within 1 hour after purchase. However, we cannot assure you that we will change the order successfully as it is difficult to modify the order once sent to the factory.
Q: Can I modify my address after the order has been shipped?
Please get in touch with us at SERVICE@LUMBUY.COM. Then we will always do our best to assist but do not make any guarantees. Sometimes it is too late, and the courier no longer allows the change. If there is an additional charge for changing the address, we will notify the customer before deciding to change if they want to proceed. The customer will be responsible for any additional fee incurred.
Q: Will you send me a tracking number?
Yep! You will receive an email with a tracking number after shipment.
Q: How can I get support when the Kotatsu Futon has a problem?
Please get in touch with us by email: SERVICE@LUMBUY.COM. And attach pictures or videos of Kotatsu Futon problems in the email. We will reply as soon as possible.
WHY CHOOSE LUMBUY?
LumBuy Kotatsu Futons focus on quality, timeliness, and price. Professional pre-sale and after-sales service are never out of reach. Whether you are a green hand or an experienced user, you can choose a Kotatsu Futon that suits you. LumBuy has become partners with multiple brands at the same time so that you can buy Kotatsu Futons with confidence. All LumBuy Kotatsu Futons are perfect as a Kotatsu Futon is excellent to accompany.
- Shipping Fast: The best options for you – Standard Shipping or Air Shipping
- Excellent After-Service: To contact our customer service department anytime
| Origin | CN(Origin) |
|---|---|
| Use | Home |
| Material | 100% Cotton |
| Filling | Polyester |
| Fabric Count | 80 |
| Age Group | Adults |
| Season | Winter |
| is_customized | Yes |
| Wash | Hand Wash |
| Pattern | PRINTED |
| Model Number | KSSUCET011 |
| Thread Count | 500TC |
| Technics | Patchwork |
| What include | 1 pc Futon + 1pc Carpet |
| Warm Tips | Price not included the kotatsu table and heater |
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