Payments

Payment Methods

PAYMENT VIA PAYPAL
When you select PayPal as your payment method at the checkout and click “next”, you will be automatically redirected to your PayPal account. PayPal enables you to pay simply by entering your e-mail address and password. Your PayPal account will be charged with the corresponding amount and you will receive a confirmation of payment via e-mail.

PAYMENT VIA ADVANCE PAYMENT
When you select advance payment as your payment method, the items you ordered will only be shipped after receipt of the invoice amount. Once your order is complete, you will receive an e-mail with all of the information necessary to make a bank transfer. Your desired items will be reserved for you until we receive your payment. However, we would ask you to bear in mind that this reservation can only be upheld for a maximum of eight days.
If you have decided to pay in advance, the period begins one day after completing the transaction (issuing a payment order to the bank).

PAYMENT BY CREDIT CARD
We accept current Visa and MasterCard credit cards. Furthermore, we guarantee that your highly sensitive information is completely secure against access by a third party, as we use the latest technology to protect this information and send all data entered encrypted via a 128 bit SSL connection. The amount of the invoice will be booked to your credit card when you submit your order. Your credit card will only be charged once the order has been handed over to the delivery partner. If you wish to return an item, we will re-credit the amount to your credit card account immediately after the goods have been received and processed. You will not be reimbursed for any shipping fees incurred when returning goods. This includes express delivery fees.

Check Out

  1. Check your country of delivery (top right corner), and review your selections, prices, and discounts. If you have a promotional code, click ADD CODE and enter it here. Please note that the cart will always calculate the best discount for you. Click PROCEED TO CHECKOUT.
  2. Enter your customer information. Our system accepts English language addresses only, and does not accept accents (e.g. á, Ü, Ó etc). If you have an account and are logged in, your default details will appear here. Make sure the shipping and billing addresses are the ones you want to use for this order. You can also add a promo code on this page too.
  3. Once you are happy with the information on this page, click CONTINUE TO SHIPPING METHOD.
  4. Select your shipping method after reviewing any conditional information and delivery times on this page. Note that there might only be one method available. If you are satisfied, click CONTINUE TO PAYMENT.
  5. Select your payment method. LUMBUY accepts payment via Visa, MasterCard, American Express, Visa Debit and Visa Electron (UK), Discover and Diners cards, so please use one of our accepted cards if you have one. Once your details are entered and you choose to agree to the terms, click CONFIRM PURCHASE.
  6. If you select PayPal, you will need to agree to the terms and conditions before being sent over to the PayPal site, and then click CONTINUE TO PAYPAL. If you select a credit card, refer to point 7 below.
  7. Please ensure that the shipping address you have nominated with PayPal matches the one you have entered on our site. If your shipping address differs from the one your credit card is matched to, you will need to enter your billing address too (the billing address is needed to confirm you are the card holder).
  8. If your payment has been successful, you will then see an order confirmation page that includes your order number and details of your purchase. It will also include download links for any ebook and chapter purchases you have made.
  9. You will also receive an email immediately confirming these same details. Can’t find it? Make sure you check your spam/junk folder as the security settings on your computer may have sent it there.
  10. If you have an account with us, you will be able to access your purchases by logging in.

Note: If you have a Promotion/Discount Code, you can enter it at any time during checkout. In the order summary section, enter the code in the box labeled “Discount” and click “Apply.”

If your discount qualifies, it will be displayed in the payment summary. Only one Promotional Discount code per order will be accepted.

Redeeming Promotion Codes

Steps for redeeming a Promotion or Discount Code:

  1. On either the Payment page or the Review Your Order page in Checkout, enter the code exactly as it appears in the field provided.
  2. Codes are not case sensitive.
  3. Click “Apply.”

If your discount qualifies, it will be displayed in the payment summary. Only one Promotional Discount code per order will be accepted.

Item Availability

A product’s availability is clearly noted on the product detail page as: In Stock or Out-of-Stock. Items labeled Out-of-Stock may not be available in stores, and are temporarily out-of-stock online, or are not available for shipment until a specific release date provided by the manufacturer (Release Date items). For more information, please read the details below.

In-Stock Items

Most orders for In-Stock items begin the order process as soon as your online purchase is completed. Your In-Stock item will be shipped once the item is located in stock, your payment is approved, and the receiving address is verified. You will not be charged for any item until it is shipped to you.

After your order leaves our warehouse, delivery times vary according to the shipping method you select during Checkout and the location of your shipping address.

Out-of-Stock Items

Quantities may be limited for items in stock.